Responsible Gaming at 8WWW

Our Commitment to Safe Play

Gambling at 8WWW is meant to be entertainment, nothing more. We want every player to stay in control of how much time and money they spend. When gambling stops being fun and starts causing stress, it has become a problem that needs attention.

This page explains what tools we provide, what rules we enforce, and where you can find outside help. Read it carefully and save the contact details at the bottom for easy reference.

Age Policy and Account Checks

You must be at least 18 years old to open an account and place any bet on this site. This applies to every product: slots, live casino, crash games, and sports. We do not make exceptions.

Before processing your first withdrawal, we will ask you to submit one of the following documents:

• National ID Card (NID)
• Passport
• Driving Licence

Our team reviews documents within 24 hours. If your document does not confirm that you are 18 or older, your account will be closed and any deposit balance returned. We may also request age verification at any time if we have a reason to suspect underage activity.

Signs That Play May Be a Problem

Problem gambling does not always look dramatic. It can start quietly. These are common warning signs. If several of them sound familiar, please read the self-exclusion section and consider reaching out for support.

• You spend more than you planned, every session.
• You chase losses, telling yourself the next bet will recover the money.
• You hide your gambling activity from family or friends.
• You borrow money specifically to gamble.
• You feel anxious or irritable when you cannot access the site.
• You skip meals, work or family commitments because of gambling.
• You think about gambling even when you are doing something else.

Self-Assessment

Honest self-assessment is the first step. Ask yourself these four questions:

• Have I ever needed to bet with more money than I originally planned?
• Have I ever lied to someone close to me about how much I gamble?
• Have I ever gambled to escape worry, boredom or personal problems?
• Have I ever felt bad or guilty after a gambling session?

Answering "yes" to any one of these does not automatically mean you have a serious problem. But it is a signal worth taking seriously. Use the tools below to put some structure around your play.

Tools You Can Use on Your 8WWW Account

We provide several built-in tools to help you manage your activity. All of them are free and available through the account settings panel or by contacting our live chat team.

How to Set Deposit or Session Limits

Setting a deposit limit takes about one minute. Follow these steps:

1. 1

   Log in to your account

   Go to the login page and sign in with your registered mobile number and password.

2. 2

   Open Account Settings

   Tap your profile icon (top-right corner) and select Responsible Gaming from the menu.

3. 3

   Choose the limit type and amount

   Select Daily, Weekly or Monthly. Enter the maximum amount in ৳ (BDT) you are comfortable depositing within that period.

4. 4

   Confirm and save

   Tap Save Limit. The limit activates immediately. Any attempt to deposit above the cap will be blocked until the period resets.

Self-Exclusion and Cooling-Off

If you feel you need a full break from gambling, self-exclusion is the right tool. You can request it via live chat at any time, day or night. Tell the agent you want to self-exclude and specify the duration.

During self-exclusion:

• You cannot log in or place bets.
• You will not receive any promotional emails or SMS messages.
• Your account balance is frozen; any funds are returned to you after the exclusion period ends.
• You cannot create a new account under a different name or phone number. If we detect this, the second account will be closed.

Cooling-off periods work the same way but for shorter durations. They are useful when you feel you need a brief break without a formal long-term exclusion.

Third-Party Blocking Tools

In addition to the account-level tools above, software exists that blocks access to gambling websites at the device level. These tools are independent of 8WWW and work even if you try to visit the site through a different browser.

• Gamban – blocks gambling websites and apps across all your devices. Available for Android and PC.
• Net Nanny – parental control software that lets a trusted person set category blocks on your device.
• Google Family Link – Android parental controls that restrict access to specific apps and categories.

We recommend using one of these alongside our in-account tools if you are trying to maintain a break from gambling.

Where to Get Help

If gambling is causing financial stress, relationship problems or mental health difficulties, please speak to someone. The 8WWW support team is not a substitute for professional counselling, but we can point you in the right direction and help you activate account protections quickly.

Protecting Young People

If you share a device with someone under 18, please log out of your 8WWW account after every session and do not store your password in the browser. Consider using parental control software (see the section above) to prevent access to the site entirely.

If you suspect a minor has used your account, contact our live chat immediately. We will pause the account while we investigate. Any winnings generated by an underage player will be voided and the deposit returned to your payment method.

Updates to This Page

We review this policy at least once a year. If we make significant changes to the tools we offer or the rules around self-exclusion, we will notify active players by SMS. The date shown below is the last time this page was reviewed.

Last reviewed: November 2026.